Would you like to view the product details page for the new product? Do not touch the copper electrical contacts or the ink nozzles. Solution and Diagnostic Data Collection. Wait 10 minutes to allow the ink cartridge and carriage electrical contacts to dry. Cartridges marked with a triangle, go into the left carriage slot. Open download list Not sure which drivers to choose?

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Solution and Diagnostic Data Collection. Technical data is gathered for the products supported by cc3180 tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Select all Deselect all.

The Virtual Agent is currently unavailable. If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now.

Opening the printer cover make sure the power is on. How does HP install software and gather data? Clean cotton swabs or any soft, lint-free material that will not stick to the ink cartridges coffee filters work well. This product was sold by a third party. This document applies to the following products: Any warranty support needed would be completed by the reseller jp sold the product. Asia Pacific and Oceania. Issue After you install a print cartridge, np during normal operation, the print cartridge light and one or both of the Start Copy lights begin to blink.


HP Photosmart C All-in-One Printer – Driver Downloads | HP® Customer Support

This page requires Javascript. This product was sold by a reseller.

Print Cartridge and Black Start Copy lights blinking. Tap water can contain contaminants that damage the ink cartridge. Please return to the product information page and verify the numbers provided or try again later. Look at the number on the print cartridge label, and make sure it is compatible with the product.

Clean the problem cartridge contacts. Unable to determine warranty status. The ‘problem’ cartridge is identified either by a computer message or by the Start Copy lights.

Remove the ink cartridge and place it on a piece of paper with the nozzle plate facing up. Asia Pacific and Oceania.

HP Customer Support – Software and Driver Downloads

This product has been exchanged for a new or refurbished product. Select your operating system and versionChange Detected operating system: Open download list Use bottled or filtered water if distilled water is not available. Use the swab to clean the electrical contacts in the carriage, located inside the printer on the carriage slots.


The print cartridge may not have full electrical contact with the product. Removing the clear nozzle protective tape. We are unable to determine your warranty status for the product and serial number provided. Print Cartridge and both Start Copy lights blinking. Releasing the problem cartridge. Any warranty support needed would be completed by the third party that sold the product.

We were unable to retrieve the list of drivers for your product. Work through the sections below in order.