Press and hold the Power button. Remember Me Forgotten password? Plug the printer directly into a wall outlet Follow these steps to make sure that the product is connected to a suitable power source. Follow these steps to clean the rollers. Print Cartridge status light: Select the desired files and choose ‘Download files’ to start a batch download. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.

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Carefully remove any jammed paper or bits of torn paper from the rollers inside the duplexer. The product is on and ready for printing. Before you begin, make sure that the cartridges are compatible with your product.

Solution Press the Resume button to eject the banner paper. Solution No action is required. Results 1—1 of 1 1. Clean the paper rollers through the rear access door Follow these steps to remove the rear access door and then clean the paper rollers in the rear of the product. The Print dialog box opens.

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The product might go through a warm-up period which might last up to two minutes. Each of these icons represents a different cartridge issue. Lightly dampen a cotton swab moistened with bottled or distilled water, and then squeeze any excess liquid from the swab. The Power light and the Resume light blink simultaneously In this error condition, the following light pattern displays on the product control panel:.

When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.

Insert the door into the rear of the product, and then turn the door latch clockwise to secure the door. Perform a power reset Follow these steps to reset the product. With dekjet product turned ondisconnect the power cord from the rear of the product. If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. Select all Deselect all. Please select your language xinlihao.

ORIGINAL HP INK CARTRIDGES | HP® Official Site

Modify your browser’s settings to allow Javascript to execute. Your message has been reported and will be reviewed by our staff. If these steps resolved the issueyou do not need to continue troubleshooting. Solutions Follow these solutions in the order presented to resolve the issue.

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Turn the door latch counter-clockwise, and then pull the door toward gp to remove it. If the product prints when plugged directly into a wall outlet, the power strip or surge suppressor might not be allowing enough voltage to reach the product.

Simply click in the Community Box above. Press the Resume button to continue printing.

The Power light blinks In this normal condition, the following light pattern displays on the product control panel:. Make sure to clean the paper pick roller thoroughly. Follow these solutions in the order presented to resolve the issue.

Insert paper into the tray. The product might be ready to eject the banner paper. Raise the cartridge latches. Damp ink might cause the paper to stick together. Choose ‘Refresh’ to update the list.