I had a prior HP model and I loved it. My contention is When the scanner was working perfectly with WIndows 7 over last 3 years, By upgrading to Windows 10 why should be made to buy extra software which neither HP nor MicroSoft guarantees. Learn more about Amazon Prime. Nyima Yonten Replied on June 8, The Virtual Agent is currently unavailable. The G produces incredibly color accurate, detailed images that make impressive reprints. See all Used offers.

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Scanner is working perfectly. In reply to Nyima Yonten’s post on June 14, Select all Deselect all. Withoutabox Submit to Film Festivals.

HP Scanjet G3010 Scanner – Product Specifications

Learn more about Amazon Prime. Drivers may be in development so please check back at a later date or visit the product homepage. Large Format scan Size for Blueprints and Document.

Prompt for these settings at the time of the scan.

Check if it helps. Page 1 of 1 Start over Page 1 of 1. Am sorry to say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same.


HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community

The scanner is perfect for the restoration of old photos. Unable to determine warranty status. International Shipping This item is not eligible for international shipping. Pages with related products.

Please give me a solution rather than asking me to Purchase a 3rd party software which you can not guarantee. Use it for work or for personal projects.

I suggest you to check if your computer is compatible for installing Windows Customers who viewed this item also viewed. Amazon Second Chance Pass it on, trade it in, give it a second life. HP Scanjet – Third-party scan software solutions: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

HP encountered an error while trying to scan your product. Share your thoughts with other customers.


One person found this helpful. Amazon Advertising Find, attract, and engage customers.

I suggest you to the suggestion provided in the HP support website and check if xcanner helps. In reply to P. Product sold by third party: Click the Scan to PDF button tab. In reply to Nyima Yonten’s post on June 9, Write a customer review. AmazonGlobal Ship Orders Internationally. Still it is the same problem persists.

When the document is opened in a word processor that supports frames or text boxesthe text will retain most of its formatting but will be harder to perform large format changes in the future. The serial number provided does not match the zcanner selected product.